WARRANTY

WE NOW OFFER A 25 YEAR LIMITED WARRANTY

PRODUCT STRUCTURE FINISH CARTRIDGE
Tapware
Shower mixers & assembly taps 25 5 10
Basin mixers 25 5 10
Wall mixers 25 5 10
Kitchen & laundry mixers 25 5 10
Shower
Shower heads 10 5 N/A
Hand showers 10 5 N/A
Shower rails/hoses/hand held BP’s 5 2 N/A
Shower arms/droppers/BP 25 5 N/A
Hand shower clips 5 2 N/A
Shower hardware 10 5 N/A
Sinks
Kitchen sinks 25 5 N/A
Basin sinks 5 5 N/A
Stainless basin sinks 10 5 N/A
Spouts
Bath spouts 25 5 N/A
Floor mounted bath spouts
(located in bath filler category,
but different warranty)(oscar & milani)
10 5 10
Accessories
Kitchen accessories 10 5 N/A
Bathroom accessories 10 5 N/A
Stainless steel accessories 10 5 N/A
Bottle traps/pop up wastes 10 5 N/A
Cabinetry pulls 5 1 N/A
Bathroom vanity 10 5 N/A
Mosaics 5 5 N/A
Door handles 5 2 N/A

Warranty and Product Enquiry Form

  • This is a 6 digit number provided by email when your order has been processed (i.e #682127).
  • Drop files here or
    Accepted file types: jpg, gif, png, jpeg, mp4, mov, wmv, avi, mkv.
    Please submit at least two photos displaying the issue and include an additional photo with the product batch number. The product batch number can be found on the box as per image below.