ABI Interiors Offers Worldwide Shipping
We export worldwide with customers in over 45 countries across Asia, Europe, and the Americas.
We have showrooms in New Zealand, Australia and the UK, with more on the way. With an additional warehouse in China, we can provide quick delivery to you, regardless of your geographical location.
Book a Complimentary Online Consultation
Embarking on a renovation or building your dream home? Our design consultants offer expert advice on selecting the perfect products from our range to complement your design. No matter where you are in the world, bring your vision to life with a complimentary one-hour online design consultation.
How to Order
We have a dedicated International Sales team to help you place your order — please email sales@abiinteriors.co.nz if you require any assistance.
To receive an invoice, please include your:
Products to purchase
Billing and delivery address
Phone number
Your invoice will contain the total cost of your items (including shipping), and an estimated delivery time.
Duties and Taxes
On international orders, we will remove the Australian GST to help minimise the cost of your order, as you will be required to pay customs and import taxes once the delivery reaches your country’s customs port. ABI Interiors is not liable for these fees.
Shipping
We use DHL Express for all international orders. This is a door-to-door service with tracking. Once we dispatch your order, you will receive a tracking link to follow your delivery. Any time estimates made by ABI Interiors do not include the time your order may spend clearing customs.
Please note: Our ‘free shipping over $1,000’ offer does not apply to international orders.
Warranty
Every ABI Interiors product meets strict Australian, New Zealand, and United Kingdom guidelines. All applicable products are WaterMark certified under AS/NZS 3718:2005 and the Water Efficiency Labelling Scheme (WELS). Select products in our tapware range are available with WRAS certification.
We take great care in sourcing product components of the utmost quality from around the world without ever compromising on price. Our 25-year additional warranty is a testament to this promise. Specific warranty terms will differ between our products, and you can learn more on the individual product listing. For further information, visit our Warranty and Product Enquiry portal, or help centre.
We do not guarantee that our products are suited for use outside of Australia, New Zealand, or the United Kingdom. If there are any faults resulting from the difference in plumbing standards, ABI Interiors’ structural warranty will not cover the charge of repair or replacement. We recommend carefully checking the specification sheets and product installation guides with your installer before purchasing.
Returns
We accept returns for international orders as per our returns policy, however, return postage costs are at the expense of the customer. Learn more on our returns page.
If you have any questions please send an email to our International Sales team at sales@abiinteriors.co.nz.