Our Range 
Warranty
For all warranty or product enquiries, please fill out our form below.
We offer up to 25 years of limited warranty for residential installations.
Combined Additional Warranty History
2025
2024
Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
To the fullest extent permitted by law, ABI excludes all liability for damage or injury to any person, damage to any property and any indirect consequential or other loss or damage.
Warranty FAQs
Do ABI products come with a warranty?
ABI Interiors offers a 25-year additional warranty for residential customers. More information on warranty conditions can be found here. For further information, please email [email protected].
How do I lodge a warranty or product enquiry?
For all warranty and product enquiries, please fill out the form here and our Customer Experience team will be in touch within 24 – 48 hours. Please note that all fields must be completed with photographic evidence provided in order to lodge your enquiry or claim. For any urgent enquiries, please call (09) 801 0908 after completing the form.
What is the best way to care for my ABI products?
Our product Care Guide can be found here. We recommend following this guide to ensure the longevity of your products.
Can ABI products be installed outside?
Unless stated otherwise, ABI Interiors products are not explicitly designed for outdoor use and will not be covered by warranty if used in outdoor applications.
In order to lodge your enquiry, please complete all fields and provide photographic evidence. For urgent enquiries, please contact our team on (09) 801 0908 once you have submitted the form.
Important Information
Please submit images or videos displaying the issue and include an additional photo with the product batch number. The product batch number can be found on the box as per the image below.
If you are experiencing issues when uploading multiple files, please submit your form with a single photo, and our team will notify you if we require more details. If the error persists, please email [email protected] with the above details and files.
