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Product FAQs


Will I need to reseal my concrete entry pull?

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To ensure continued protection, it is advised that you reseal your concrete entry pull periodically with a natural wax product such as Gilly's food safe wax to protect the finish against wear and moisture.


What cleaner is recommended for concrete entry pulls?

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Use a mild, natural-based cleaner and avoid abrasive or acidic cleaners.


Is the Atelis Concrete Half Moon Entry Door Pull compatible with other door types?

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Yes, the Atelis Half Moon Entry Door Pull is compatible with any timber-framed doors. It can also be installed on aluminium doors; however, please note that this is only suitable for the single-sided install option. We cannot guarantee there will be enough material to countersink the screws for a double-sided install on aluminium doors. Additionally, installation on aluminium doors requires alternative fixing screws, which must be supplied by the installer.


Can the Atelis Concrete Half Moon Entry Door Pull be installed double-sided?

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Yes, the Half Moon Entry Door Pull can be installed double-sided if two products are purchased.


Is your roller latch adjustable?

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Yes, it can be adjusted after installation to a position that works best.


Is the strike plate left and right compatible?

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Yes, there is a left and a right strike plate included in the box.


Do you offer a key-to-key lock?

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Yes, you can choose between key-to-key and key-to-turn Euro Cylinder at checkout. This component is sold separately.


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