Tiles & Flooring Care Guide

Porcelain tiles are a type of ceramic tile, made from dense, refined clay. Porcelain is created using a specific manufacturing process, which involves firing clay at very high temperatures. These tiles are relatively easy to maintain and resistant to stains.

Regular cleaning with mild detergent and water is generally sufficient to maintain the tiles condition.

Intermittent deep cleaning is also crucial in eliminating ingrained dirt and grime.

Use a bucket, warm water, pH-neutral cleaner, mop with a soft head, soft-bristled brush.

Patch-test the cleaner before use on a wider area.
 

We recommend pre-soaking tiles, applying the solution and letting it sit for a few minutes to loosen dirt and stains before scrubbing.

Rinsing with water is essential after cleaning to wash away any cleaner residue.

Follow the cleaning product manufacturers instructions for the correct cleaner-to-water ratio to avoid damage.

Do not use chemicals or abrasive cleaners. This includes:
- Bleach and bleaching agents 
- Ammonium and ammonium agents 
- Highly acidic cleaners 
- Alcohol and mineral-based solvents

Limit exposure to high levels of salt.

If your product comes into contact with any of these chemicals, rinse immediately with warm soapy water. 

Avoid scourers and rough brushes for cleaning.

Avoid contact with sharp objects which could chip or scratch the surface.

Do not put heat directly on surface.

Ceramic tiles are formed using a mixture of clay, minerals and water. These materials undergo a firing process at lower temperatures compared to porcelain tiles. Ceramic tiles are relatively easy to maintain and resistant to stains.

Regular cleaning with mild detergent and water is generally sufficient to maintain the tiles condition.

Intermittent deep cleaning is also crucial in eliminating ingrained dirt and grime.

Use a bucket, warm water, pH-neutral cleaner, mop with a soft head, soft-bristled brush.

Patch-test the cleaner before use on a wider area.

We recommend pre-soaking tiles, applying the solution and letting it sit for a few minutes to loosen dirt and stains before scrubbing.

Rinsing with water is essential after cleaning to wash away any cleaner residue.

Follow the cleaning product manufacturers instructions for the correct cleaner-to-water ratio to avoid damage.

Do not use chemicals or abrasive cleaners. This includes:
- Bleach and bleaching agents 
- Ammonium and ammonium agents 
- Highly acidic cleaners 
- Alcohol and mineral-based solvents

Limit exposure to high levels of salt.

If your product comes into contact with any of these chemicals, rinse immediately with warm soapy water. 

Avoid scourers and rough brushes for cleaning.

Avoid contact with sharp objects which could chip or scratch the surface.

Do not put heat directly on surface.


Travertine is a form of limestone that is characterised by its unique appearance, typically featuring a porous surface with distinct, natural pits and holes. It is a sedimentary rock that forms in geothermal springs and caves. 

Travertine is a highly durable, versatile and low maintenance material that can withstand heavy foot traffic and rigours of daily use. 

Marble is a metamorphic rock that originates from limestone or dolomite rock. It forms through a process called metamorphism, where heat and pressure cause a transformation of the original rock over time. This organic process produces stone that is incredibly unique. 

Marble is a highly durable, hard-wearing and low maintenance material that also doubles as an excellent insulator and reflector of light. 

Limestone is a sedimentary rock composed primarily of calcium carbonate in the form of the mineral calcite. It often contains other minerals such as clay, dolomite and quartz. Limestone tiles are versatile, highly durable and easy to maintain, making them an ideal choice for flooring.

Regular cleaning with a pH-neutral cleaner is recommended.

Intermittent deep cleaning is also crucial in eliminating ingrained dirt and grime.

Use a bucket, warm water, pH-neutral cleaner, mop with a soft head, soft-bristled brush.

Patch-test the cleaner before use on a wider area.

We recommend pre-soaking tiles, applying the solution and letting it sit for a few minutes to loosen dirt and stains before scrubbing.

Rinsing with water is essential after cleaning to wash away any cleaner residue.

Follow the cleaning product manufacturers instructions for the correct cleaner-to-water ratio to avoid damage.

Please check the product description to identify if your tile is pre-sealed. We recommend sealing all natural stone tiles if being used in wet areas, e.g. shower enclosures and other areas where water may pool or have regular exposure to water. Use a high quality sealant such as Aqua Mix Sealer’s Choice Gold Penetrating Sealer.

Handmade clay is meticulously shaped and prepared using a traditional hand-operated moulding technique. This process ensures that each tile possesses a distinctiveness, reflective of the skilled hands involved in its creation.

Clay is a durable and long-lasting material that is more resistant to wear and tear over time than many other tile constructions.

Regular cleaning is recommended, but also frequent deep cleaning to eliminate ingrained dirt and grime.

Use a bucket, warm water, pH-neutral cleaner, mop with a soft head, soft-bristled brush.

Patch-test the cleaner before use on a wider area.

We recommend pre-soaking tiles, applying the solution and letting it sit for a few minutes to loosen dirt and stains before scrubbing.

Rinsing with water is essential after cleaning to wash away any cleaner residue.

Follow the cleaning product manufacturers instructions for the correct cleaner-to-water ratio to avoid damage.

Hand-made clay tiles can be sealed or unsealed. We recommend sealing all hand-made clay tiles if being used in wet areas, e.g. shower enclosures and other areas where water may pool or have regular exposure to water. Use a high quality sealant such as Aqua Mix Sealer’s Choice Gold Penetrating Sealer.

Do not use chemicals or abrasive cleaners. This includes:
- Bleach and bleaching agents 
- Ammonium and ammonium agents 
- Highly acidic cleaners 
- Alcohol and mineral-based solvents

Limit exposure to high levels of salt.

If your product comes into contact with any of these chemicals, rinse immediately with warm soapy water.

Avoid scourers and rough brushes for cleaning.

Avoid contact with sharp objects which could chip or scratch the surface.

Do not put heat directly on surface.

Enamel glass tiles are created through the application of enamel to glass before firing, creating a dense, niche-looking product. Enamel glass tiles are extremely versatile and can be installed in hard-to-tile spaces like shower niches and curved walls. These tiles are non-porous and are resistant to moisture and staining. 

Regular cleaning with mild detergent and water is generally sufficient to maintain the tiles condition.

Intermittent deep cleaning is also crucial in eliminating ingrained dirt and grime.

Use a bucket, warm water, pH-neutral cleaner, mop with a soft head, soft-bristled brush.

Patch-test the cleaner before use on a wider area.

We recommend pre-soaking tiles, applying the solution and letting it sit for a few minutes to loosen dirt and stains before scrubbing.

Rinsing with water is essential after cleaning to wash away any cleaner residue.

Follow the cleaning product manufacturers instructions for the correct cleaner-to-water ratio to avoid damage.

Do not use chemicals or abrasive cleaners. This includes:
- Bleach and bleaching agents 
- Ammonium and ammonium agents 
- Highly acidic cleaners 
- Alcohol and mineral-based solvents

Limit exposure to high levels of salt.

If your product comes into contact with any of these chemicals, rinse immediately with warm soapy water.

Avoid scourers and rough brushes for cleaning.

Avoid contact with sharp objects which could chip or scratch the surface.

Do not put heat directly on surface.