Your Return Has Been Submitted.
We endeavour to process your return as soon as possible, though this can take up to 14 days from when the items arrive at our warehouse. You will be notified via email once your return is finalised.
If you have any questions regarding your return, you can contact our team at help@abiinteriors.co.nz
Order Details
An Error Has Occurred
Please check that the details entered match the billing details on your order. If the error persists, please contact help@abiinteriors.co.nz
Important Information
Before you start your return, please read and understand our Returns for Change of Mind Policy..
This returns portal is only applicable for orders placed directly from the New Zealand ABI Interiors website or showroom. If you have placed an order through one of our trade accounts, you will need to contact them to initiate a return.
For orders placed from our Australian or United Kingdom store, please arrange your return through the relevant country's website.
Please note: If you wish to amend an order that has not been dispatched yet, or contains an item on backorder, please contact help@abiinteriors.co.nz for assistance.
Items
An Error Has Occurred
Please check that the details entered match the billing details on your order. If the error persists, please contact help@abiinteriors.co.nz
Important Information
We're sorry to hear that you are not satisfied with your order. Before you start the returns process, please review our terms and conditions.
Your return must arrive at our warehouse within 30 days of dispatch to be eligible for a refund or store credit. Items returned between 30-90 days after dispatch are eligible for a store credit only.
All products must be returned in unused and uninstalled condition. This includes no writing or damage to the packaging.
*Please note: we do not accept returns for change of mind on:
• Clearance or sale items.
• Special order items, including vanities and tiles.
Order Number :
Reimbursement Preference
Refunds are processed to the original form of payment used at the time of purchase.
The value refunded or credited is the amount paid after any discounts. Discounts are applied equally over each individual item on the order.
Return
Return Option
Disclaimer
Summary
Return Summary
Please check that the return summary is correct prior to submitting.
ORDER NAME
ORDER NUMBER
REIMBURSEMENT METHOD
REASON FOR RETURNING PRODUCT NAME AND QUANTITY
CUSTOMER RETURN NOTES
DISCLAIMER
I have agreed and accepted the return conditions
HOW WOULD YOU LIKE TO RETURN YOUR ITEMS
I will arrange my own courier
An Error Has Occurred
Please check that the details entered match the billing details on your order. If the error persists, please contact help@abiinteriors.co.nz
Important Information
Before you start your return, please read and understand our Returns for Change of Mind Policy here.
This returns portal is only applicable for orders placed directly from the New Zealand ABI Interiors website or showroom. If you have placed an order through one of our trade accounts, you will need to contact them to initiate a return.
For orders placed from our Australian or UK store, please arrange your return through the relevant country's website.
Please note: If you wish to amend an order that has not been dispatched yet, or contains an item on backorder, please contact help@abiinteriors.co.nz for assistance.
An Error Has Occurred
Please check that the details entered match the billing details on your order. If the error persists, please contact help@abiinteriors.co.nz
Important Information
We're sorry to hear that you are not satisfied with your order. Before you start your return, please review our Returns for Change of Mind Policy.
Your return must arrive at our returns facility within 30 days to be eligible for a refund or store credit. Items returned between 30-90 days are eligible for a store credit only.
All products must be returned in unused and uninstalled condition. This includes no writing or damage to the packaging.
Please note: we do not accept returns for change of mind on:
• Clearance or sale items.
• Special order items, including vanities and tiles.
Return Summary
Please check that the return summary is correct prior to submitting.
How to return your items:
Returns Summary
You will receive an email directly from ABI Interiors containing your returns summary. Please print this and include it inside the package upon return.
Package your return
Please ensure that all products and their packaging are in original condition prior to returning.
Post Your Return
We advise you to send your package with postal tracking and insurance. All items are the sender’s responsibility until they arrive at our warehouse. We cannot process a return for items that have not been received.
Warehouse Return Details
Please ensure your return is sent by post, our
Auckland warehouse is not available for in-person drop-offs
111a Kerwyn Avenue East Tāmaki, Auckland 2013, New Zealand
Submit Return
