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Free Shipping on all orders over $1,000 NZD

60-Day Returns

Your Return Has Been Submitted.

We endeavour to process your return as soon as possible, though this can take up to 7 business days from when the items arrive at our warehouse. You will be notified via email once your return is finalised.

If you have any questions regarding your return, you can contact our team at [email protected].

How to return your items:

Returns Summary

You will receive an email directly from ABI Interiors containing your returns summary. Please print this and include it inside the package upon return.

Package Your Return

Please ensure that all products and their packaging are in original condition prior to returning.

Warehouse Drop-Off

You can return your items directly to our warehouse during business hours. *Please note: our Gold Coast showroom does not accept returns.

Return Address

111A Kerwyn Ave, East Tamaki, Auckland 2013

Mon-Fri

8:00am - 4:00pm (NZST)

Sat

Closed

Sun

Closed

Get Directions
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Return Form

Start Return

Items

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InformationTip

Important Information

Before you start your return, please read and understand our Returns for Change of Mind Policy here.

This returns portal is only applicable for orders placed directly from the New Zealand ABI Interiors website or showroom. If you have placed an order through one of our trade accounts, you will need to contact them to initiate a return.

For orders placed from our Australian or New Zealand store, please arrange your return through the relevant country's website.

Please note: If you wish to amend an order that has not been dispatched yet, or contains an item on backorder, please contact [email protected] for assistance.

Order Number :
  All Items

Confirmation Email

If you'd like this Returns Confirmation sent to another email address you can enter it below

The Order email will also receive a copy.

Continue
InformationTip

Important Information

Before you start your return, please read and understand our Returns for Change of Mind Policy here.

This returns portal is only applicable for orders placed directly from the New Zealand ABI Interiors website or showroom. If you have placed an order through one of our trade accounts, you will need to contact them to initiate a return.

For orders placed from our Australian or New Zealand store, please arrange your return through the relevant country's website.

Please note: If you wish to amend an order that has not been dispatched yet, or contains an item on backorder, please contact [email protected] for assistance.

Error

InformationTip

Important Information

Before you start your return, please read and understand our Returns for Change of Mind Policy here.

This returns portal is only applicable for orders placed directly from the New Zealand ABI Interiors website or showroom. If you have placed an order through one of our trade accounts, you will need to contact them to initiate a return.

For orders placed from our Australian or New Zealand store, please arrange your return through the relevant country's website.

Please note: If you wish to amend an order that has not been dispatched yet, or contains an item on backorder, please contact [email protected] for assistance.

Return

Please select how you will return your items

Disclaimer

 I understand that all items will undergo a quality check in ABI's warehouse before being processed.
 I understand that any items that have been installed or are not in their original condition may not be eligible for a refund, and a fee may apply.
 I understand that return postage is at my own cost..
returns-image-correct

Please ensure that all products and their packaging are returned in their original condition or as delivered.

returns-image-incorrect

Packaging or products that show signs of wear, damage, or alterations will not be accepted.

Continue

Summary

ORDER NAME


EMAIL


ORDER NUMBER


RETURN NOTES


HOW WOULD YOU LIKE TO RETURN YOUR ITEMS


ITEMS TO RETURN

InformationTip

Return Summary

Please check that the return summary is correct prior to submitting.

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