Your Return Has Been Submitted.
We endeavour to process your return as soon as possible, though this can take up to 7 business days from when the items arrive at our warehouse. You will be notified via email once your return is finalised.If you have any questions regarding your return, you can contact our team at [email protected].
How to return your items:
Returns Summary
You will receive an email directly from ABI Interiors containing your returns summary. Please print this and include it inside the package upon return.
Package Your Return
Please ensure that all products and their packaging are in original condition prior to returning.
Warehouse Drop-Off
You can return your items directly to our warehouse during business hours. *Please note: our Gold Coast showroom does not accept returns.
Return Address
111A Kerwyn Ave, East Tamaki, Auckland 2013
Mon-Fri
8:00am - 4:00pm (NZST)
Sat
Closed
Sun
Closed
Return Form
Items
Error
Important Information
Before you start your return, please read and understand our Returns for Change of Mind Policy here.
This returns portal is only applicable for orders placed directly from the New Zealand ABI Interiors website or showroom. If you have placed an order through one of our trade accounts, you will need to contact them to initiate a return.
For orders placed from our Australian or New Zealand store, please arrange your return through the relevant country's website.
Please note: If you wish to amend an order that has not been dispatched yet, or contains an item on backorder, please contact [email protected] for assistance.
Order Number :
Confirmation Email
If you'd like this Returns Confirmation sent to another email address you can enter it below
The Order email will also receive a copy.
Important Information
Before you start your return, please read and understand our Returns for Change of Mind Policy here.
This returns portal is only applicable for orders placed directly from the New Zealand ABI Interiors website or showroom. If you have placed an order through one of our trade accounts, you will need to contact them to initiate a return.
For orders placed from our Australian or New Zealand store, please arrange your return through the relevant country's website.
Please note: If you wish to amend an order that has not been dispatched yet, or contains an item on backorder, please contact [email protected] for assistance.
Error
Important Information
Before you start your return, please read and understand our Returns for Change of Mind Policy here.
This returns portal is only applicable for orders placed directly from the New Zealand ABI Interiors website or showroom. If you have placed an order through one of our trade accounts, you will need to contact them to initiate a return.
For orders placed from our Australian or New Zealand store, please arrange your return through the relevant country's website.
Please note: If you wish to amend an order that has not been dispatched yet, or contains an item on backorder, please contact [email protected] for assistance.
Return
Please select how you will return your items
Disclaimer
Please ensure that all products and their packaging are returned in their original condition or as delivered.
Packaging or products that show signs of wear, damage, or alterations will not be accepted.
Summary
ORDER NAME
ORDER NUMBER
RETURN NOTES
HOW WOULD YOU LIKE TO RETURN YOUR ITEMS
ITEMS TO RETURN
Return Summary
Please check that the return summary is correct prior to submitting.