We value feedback and are always striving to achieve the best customer experience possible.

But don't take our word for it, check what our most recent customers have to say below.


See what our customers are saying

  • In love with it!

    So happy! With both the products and service received. I found it so hard to find a reasonable priced supplier that had a full range of bathroom hardware in the exact colours I was wanting. Having everything match perfectly was important to me and being in Sydney I was nervous ordering from interstate without seeing the products themselves in person first, but I was so relieved that on receipt of the products they were exactly how they appeared online and ABI certainly did not disappoint. I will definitely be recommending them to anyone doing a new build, renovation or freshening up their existing home.
    - Amie Lindsell

  • These look stunning

    What a brilliant, modern range of reasonably priced products! We researched ABI before we visited the Gold Coast store and were impressed with the principle on which the company is founded. Both the choosing (with Trish) and ordering experiences (with Emily) were amazingly easy. Despite wanting to change our original quotation on a busy Saturday morning, Emily was calm and efficient, even physically confirming stock availability in the warehouse. We love our brushed brass tapware especially! I have since recommended ABI products to several people who are building or renovating and felt confident doing so.
    - Cazna Mccallum

  • Stunning sink

    I bought a large amount of tapware recently from ABI and was very impressed with the ease of the use of the website, communication around my orders and the quality of the tapware when it arrived. Additional to these strong points, pricing of their products was very reasonable when compared to other retailers. I have already actively referred 3 other people to this company. Looking forward to using ABI with our next renovation!
    - Tom Cotton

  • Ooh la la door pulls

    In the process of a kitchen and bathroom reno - have ordered a few different shipments - all incredibly quickly delivered even though I live in Toowoomba. Every item is stunning and has far exceeded my expectations.The products were beautifully packaged - felt like I was unwrapping gifts! I chatted online to the team twice after 8.30pm at night and they got back to me within 1 minute of starting the chat both times. I am spreading the word in Toowoomba 🙂
    - Jeanne-Marie Van Der Westhuizen

  • Stunning!

    I purchased a few products online and was a little nervous as I had not been able to touch them or look closely at the quality. I was pleasantly surprised when they arrived as they looked just like they did on the screen. The plumber had no issues installing and they work really well, and look great 6 months on. Very happy and about to place another order for another bathroom. And you can't beat the price!
    - Julia Hogarth

  • Quick turnaround

    Looove the quality and the service! As an interior stylist living with someone who is all about function rather than looks - finding a product that fit both these needs was challenging. We found ABI online and had the luxury of popping into their showroom to look and feel the products. Just beautiful. You could feel the quality and smoothness of the moving pieces, the quality of the finishing and just general beauty and function provided. Before buying, we did go and “compare’ with other well known stores around that had products that looked the same and they just felt plasticky in comparison to ABI’s taps. And...on top of that, the staff were just gems! Helpful, supportive and friendly. They’ve got my business!
    - Grace Fuss

  • Fantastic Quality

    Excellent service & beautiful products from ABI!! After a long and fruitless search in Perth for the perfect tapware for our bathroom reno we came across ABI online and fell in love with their products. The hardest part was deciding what to choose! And when we changed our minds on the finish the staff at ABI were so helpful in processing our exchange even contacting us while their office was closed for Christmas. We'll have to put in an ensuite so we can shop again, cheers ABI!
    - Jordan & Laura Stone

  • Amazing products!

    Absolutely stunning products. Just recently purchased the brushed brass tap ware and solid stone basins for our new en-suite. It’s the best quality and the finish is superb, our plumber is so impressed. Can’t wait until it’s finished so I can show the end result.
    - Anthony Wray

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