Do you offer 30-day accounts or is everything paid for in full immediately?
ABI does not offer 30-day credit accounts. All orders will need to be paid for in full before dispatch. If it is a [...]
What is the ABI Trade system?
The trade system allows for relevant trades to gain access to our exclusive discount structure. It’s an accumulative system that allows users [...]
How do i sign up for an account?
Simply fill in the short form on our website and one of our trade team members will assess and get back to [...]
What are the benefits of having a trade account?
Having a trade account with ABI has multiple benefits. Most obviously having access to our discount structure! We also have a running [...]
How long is the process of setting up an account?
Not long at all! The online form should only take a few minutes to complete, and our staff endeavour to have all [...]
What trades are acceptable for the discount structure?
At the moment, the trade structure is available to all relevant trades to ABI. This being architects, designers, cabinet makers, builders, plumbers, [...]
Am i able to have my invoice resent to me?
Absolutely, as long as you are the account holder, we are more than happy to resend through invoices to you as needed. [...]
What is my discount tier?
Once approved, you will receive our discount structure sent through to you in your welcome email. This displays our discount tier and [...]
Do trade accounts receive free shipping?
If your order is over $1,000 you are entitled to free standard shipping. If you need to upgrade to express shipping, the [...]
Can i receive samples of your product?
Yes! All of our trade account holders are entitled to one free sample pack to be sent out. Any extra sample packs [...]
