When is the Boxing Day Sale period?
The Boxing Day Sale runs from 6pm NZDT Saturday 25 to Tuesday 28 December. Orders placed outside of this period are not included [...]
How much promotional discount is applied during the Boxing Day Sale?
We offer a 15% discount across all full priced products during the 2021 Boxing Day Sale. The discount code will only be valid [...]
Is the promotional discount automatically applied at checkout?
No, you will need to enter the promotional discount code BOX15 at checkout to receive the 15% off your total purchase.
Can I combine other promotional discount codes during the Boxing Day Sale?
No, only one promotional discount code can be used per order at checkout. You won’t be able to combine other discounts (for e.g.: [...]
Will I still receive free shipping if I spend over $1,000, however the 15% discount reduces my total spend below $1,000?
No, free shipping only applies to all purchases over $1,000 (excluding vanities and mirror cabinets), calculated after the special offer discount has been [...]
If I add items to my shopping cart with the promotional discount applied but pay for these items after the Boxing Day Sale period will I still receive the 15% discount?
No, please ensure full payment is processed during the Boxing Day Sale period to secure your discounted purchase.
Are you able to offer me the same Boxing Day Sale discount that resellers/retailers are offering?
We do not have control over reseller pricing and therefore cannot offer similar discounts.
I placed an order before the Boxing Day Sale. Can the discount be applied to my existing order?
All orders are final once payment has been processed. The Boxing Day Sale discount cannot be retrospectively redeemed for a refund or applied [...]
I forgot to enter my discount code at the checkout. Can you refund me the discount?
All orders are final once payment has been processed. The Boxing Day Sale discount cannot be retrospectively redeemed for a refund or applied [...]
How long will my order take to be dispatched from the warehouse?
Please allow up to 7 days for all orders placed during the Boxing Day Sale to be dispatched.
