What is Black Friday?
 Black Friday is an international retail sale that is held during the last weekend of November. Â
When is the Black Friday Sale period?
The Black Friday Sale runs for four days from 6:00pm NZDT Thursday 25th November – 11:59pm NZDT Monday 29th November. Orders placed outside [...]
How much promotional discount is applied during the Black Friday Sale?
We offer a 10% discount across all full priced products during the 2021 Black Friday Sale. The discount code will only be valid [...]
Is the promotional discount automatically applied at checkout?
No, you will need to enter the promotional discount code BF10 at checkout to receive the 10% off your total purchase.
Can I combine other promotional discount codes during the Black Friday Sale?
 No, only one promotional discount code can be used per order at checkout. You won’t be able to combine other discounts (e.g. [...]
Will I still receive free shipping if I spend over $1,000, however the 10% discount reduces my total spend below $1,000?
No, free shipping only applies to all purchases over $1,000 (excluding vanities and mirror cabinets), calculated after the special offer discount has been [...]
If I add items to my shopping cart with the promotional discount applied but pay for these items after the Black Friday Sale period, will I still receive the 10% discount?
No, please ensure full payment is processed during the Black Friday Sale period to secure your discounted purchase. Â
Is there an ‘early access’ period for the Black Friday Sale?
There is no limited ‘early access’. However, our sale will go live from Thursday 25th November at 6pm NZDT. Â
Are you able to offer me the same Black Friday Sale discount that resellers/retailers are offering?
We do not have control over reseller/retailer pricing and therefore cannot offer similar discounts.
If I purchase an item during the Black Friday Sale but undertake a ‘change of mind’ refund later, will I still receive the 10% discount on my new purchase choice?
No, the 10% discount strictly ends on Monday 29th November; therefore your new purchase won’t be applicable for the discount.
